The sound of a running toilet can frustrate any homeowner. Whether it is a constant hiss or a periodic refill known as a “phantom flush,” this plumbing issue does more than disrupt the quiet of your home.
A running toilet wastes hundreds of gallons of water daily, which leads to a significant spike in your monthly utility bills.
Fortunately, fixing a running toilet often requires simple adjustments rather than a full replacement. You can typically identify the problem and perform the toilet repair yourself with basic tools.
My guide helps you understand how your toilet tank works, identify the faulty component, and follow the correct steps to stop the water waste. We’ll look at the flapper, the fill valve, and the water level to ensure your toilet functions efficiently again.

Why You Should Fix a Running Toilet Immediately
Ignoring a running toilet costs money. The Environmental Protection Agency estimates that leaks account for substantial water waste in average households, and toilets are the most common culprit.
Higher Water Bills
Water flows continuously from the tank to the bowl when the internal mechanisms fail. Even a small leak can waste up to 200 gallons per day. Over a month, this adds up to thousands of gallons of wasted water. Homeowners often do not notice the financial impact until the water bill arrives.
Wear on Plumbing Components
A continuous flow of water puts stress on the toilet’s internal parts. The fill valve must work harder to replace water, and the flush valve faces constant erosion. Addressing the issue early prevents minor repairs from turning into major plumbing projects.
Potential for Water Damage
While most running toilets drain into the bowl, a malfunction in the fill valve or overflow tube can sometimes cause water to spill out. If the overflow tube cannot handle the volume of incoming water, the tank might overflow onto the bathroom floor. This risks damage to flooring, subfloors, and ceilings in rooms below.
Related Article: Top 10 Plumbing Issues Found in Montgomery County Homes Built Before 1980
Understanding How Your Toilet Works
Before you start any repairs, it helps to know what happens inside the toilet tank.
When you push the handle, a chain lifts a rubber flapper at the bottom of the tank. This releases water into the bowl to flush waste. Once the tank empties, the flapper falls back into place to seal the opening.
At the same time, the fill valve turns on to refill the tank. A float attached to the fill valve rises with the water. When the water level reaches a set height, the float shuts off the fill valve.
If any part of this cycle fails, the toilet keeps running.

My Step-by-Step Guide to Fixing a Running Toilet
Most running toilet issues stem from three main areas: the flapper, the water level, or the fill valve. Follow these steps to diagnose and fix the problem.
1. Prepare the Workspace
Start by removing the toilet tank lid and placing it on a towel on the floor to prevent cracks. Locate the external water supply line behind the toilet. You do not always need to turn the water off to inspect the tank, but you must turn it off before removing any parts.
Turn the handle on the shut-off valve clockwise until it stops. Flush the toilet to drain the water from the tank. This allows you to see the components clearly and work without getting wet.
2. Inspect the Flapper and Chain
The flapper is the most common cause of a running toilet. This rubber seal holds water in the tank until you flush. Over time, minerals in the water build up on the flapper, or the rubber warps and cracks. This breaks the seal and allows water to leak into the bowl.
- Check the Chain: Look at the chain connecting the flush handle to the flapper. If the chain is too short, it pulls the flapper up slightly, preventing a seal. If it is too long, it can get caught under the flapper. Adjust the chain length so there is just a little slack when the flapper is down.
- Check the Flapper Condition: Touch the flapper. If the rubber feels hard, slimy, or warped, it needs replacement. Remove the old flapper by unhooking the ears from the overflow tube. Take the old flapper to the hardware store to ensure you buy a matching replacement. Install the new one and reattach the chain.
3. Check the Water Level
If the flapper looks good, check the water level. Turn the water supply back on and watch the tank fill.
Locate the overflow tube. This is the open vertical pipe in the center of the tank. Its job is to direct excess water into the bowl to prevent the tank from overflowing.
The water level should stop about one inch below the top of the overflow tube. If the water rises to the very top and spills into the tube, the toilet will run continuously.
To fix this, you must adjust the float on the fill valve.
- For a ball float: Look for a screw connecting the float arm to the valve. Turn the screw to lower the float.
- For a cylinder float: Pinch the clip on the side of the float and slide it down the shaft.
Flush the toilet and watch it refill. Continue adjusting until the water stops at the correct level below the overflow tube edge.
4. Replace the Fill Valve
If the water level is low but the water continues to run, or if the water won’t stop filling despite adjusting the float, you likely have a broken fill valve. The internal seal of the valve can degrade, causing it to run indefinitely.
Replacing a fill valve is a standard toilet repair task:
- Turn off the water supply and drain the tank.
- Sponge out the remaining water.
- Disconnect the water supply line from the bottom of the toilet tank.
- Unscrew the locking nut that holds the old fill valve in place and remove the valve.
- Insert the new fill valve and tighten the locking nut.
- Reconnect the supply line and turn the water on.
- Adjust the float as described in the previous step.
Common Tools You May Need
You rarely need expensive equipment for these repairs. A few household items will suffice:
- Adjustable wrench or pliers (for supply lines and locking nuts).
- Replacement parts (flapper, fill valve, or flush valve seal).
- Bucket and sponge (to remove excess water).
- Towel (to protect the floor).
Troubleshooting the Flush Valve
Sometimes, replacing the flapper and adjusting the fill valve does not solve the problem. If water still leaks into the bowl, the issue might lie with the flush valve seat. This is the plastic or brass opening that the flapper sits on.
Run your finger around the rim of the flush valve seat. If you feel deep scratches or mineral deposits, the flapper cannot form a watertight seal. You can try using fine sandpaper or a scouring pad to smooth the surface.
If the seat is cracked, you may need a repair kit that glues a new seat on top of the old one, or you may need to replace the entire flush valve assembly. Replacing the flush valve usually requires removing the tank from the bowl, which is a more labor-intensive project.
Checking the Refill Tube
Locate the small flexible tube that runs from the fill valve into the overflow tube. This is the refill tube. It directs water into the bowl during the refill cycle to ensure the trap remains sealed.
If this tube is pushed too far down into the overflow tube, it can act like a siphon. It will pull water out of the tank, causing the fill valve to run. Ensure the refill tube clips to the top of the overflow tube and points downward without sitting below the water line.

When to Call a Professional Plumber
While many homeowners can handle replacement or float adjustment, some situations require expert assistance.
If you have replaced the internal components and the toilet keeps running, the problem may be a hairline crack in the flush valve or the tank itself. Older toilets often suffer from general wear that makes individual repairs difficult.
Additionally, if the shut-off valve behind the toilet is rusted or leaking, don’t attempt to force it. Breaking the water supply valve can lead to a flood in your bathroom.
A licensed plumber in Montgomery County can diagnose persistent issues, replace the entire toilet if necessary, and ensure that your plumbing system handles water pressure correctly.
Stop the Flow Before It Drains Your Wallet
A running toilet is a nuisance that wastes water and money. By understanding the function of the fill valve, flapper, and overflow tube, you can troubleshoot the issue effectively. Whether you need to shorten a chain, replace a worn seal, or adjust the water level, these simple steps restore order to your bathroom.
Addressing the problem now saves you from high utility bills and protects your home from potential water damage. If the repair seems complex or the toilet continues to malfunction, professional help is the best option to ensure a long-term solution.
Frequently Asked Questions
What is the most common cause of a constantly running toilet?
A faulty flapper causes most running toilet issues. This rubber seal sits at the bottom of the toilet tank. If it warps, cracks, or builds up mineral deposits, it can’t hold water in the tank. This leak forces the fill valve to run repeatedly to replace the water.
Can I fix a running toilet without turning off the water?
You can make minor adjustments, such as untangling the chain or checking the float, without stopping the flow. However, you must turn off the water supply to replace the flapper or fill valve. Shutting the water off prevents flooding and makes the repair easier.
What are the signs of a worn toilet flapper?
Inspect the rubber for cracks or uneven edges. If you touch the flapper and it leaves a black, ink-like residue on your fingers, the material is breaking down. A toilet that refills itself on its own without a flush also indicates a bad flapper seal.
What happens if you don’t fix a running toilet?
You will face higher utility bills. A running toilet wastes hundreds of gallons of water every day. This continuous water flow also puts stress on the fill valve and flush valve, which leads to more extensive toilet repair needs in the future.



